WEBSITE: www.cyara.com
CORPORATE HQ: Redwood City, California
FOUNDED: 2006
FINANCIALS: Venture Funded Pre IPO
$25 Million Series A in March 2016 led by PeakSpan Capital
EMPLOYEES: 50 USA employees plus Australia softwaredevelopment team
PRODUCT: As the global, market-leading provider of an omnichannel customer experience testing and monitoring SaaS platform, Cyara was named a Gartner Cool Vendor in CRM Customer Service and Customer Support in 2015. Cyara accelerates the delivery of flawless customer experiences for voice and digital channels at scale while reducing the risk of customer-facing defects. Every day, billions of flawless customer interactions are delivered by some of the most recognizable brands in the world that use the Cyara Platform.
2017 SALES FORECAST: $30 Million Plus
AVERAGE SALE: $250,000
AVERAGE SALES CYCLE: 3 to 12 months
COMPETITORS: Empirix
Cyara’s platform and ease of use is vastly superior to Empirix.
SALES OFFICES: Redwood City, CA, San Francisco, CA, Australia, Europe,
Asia-Pacific
CLIENTS: Primary client verticals are telecommunications, financial services, government,retail and travel Partial client list includes Google, Telstra, Tesla Motors, Sky, Westpac, NAB, Barclays, Optus, ANZ Bank, the Australian Tax office