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Official Job Title: |
CX Lead Partner |
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What location will position be based from: |
Preference is East Coast but Open |
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Does the position have any employees reporting into it? If so, please provide the number of employees. |
Yes
Practice of 150+ |
Job Description :
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Transformation Executive Lead / Program Lead / Practitioner – North America
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50% time for growing business; 50% for delivering business
Responsibilities:
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Owns & accountable for Key Executive Relationships
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Owns & oversees the TCS Engagement(s) in North America
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Per the assigned Customer / Prospect engagements and agreed scope of work
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Demonstrates Organizational leadership and Thought leadership appropriate to the engagement; and hence create a “high-touch” customer experience throughout the engagement life cycle resulting in “Strong Customer References” & “Repeat Business” for TCS
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Lead / Assist (as available & assigned) in Demand Creation & Capture activities – Through, Transformational or Solution led or Initiative led etc.
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Assist in building a high-quality team who can achieve and sustain strategic growth
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Contribute to Practice Development – e.g. Assets, Methodology, Point of View / White Paper, Paper Presentations etc.
Qualifications:
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Must have led a practice that had revenues in the range of $50-$100 Million
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Must come from a top tier company (Big 5)
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Prior working experience ( 12 - 15 years) in North America – Business & / IT Transformation, Practice Development etc
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Eight + Named Engagements & / equivalent Industry domain experience
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Business Case development, “Improvement” Hypothesis, Business outcome measurement, Bench marking, Process Standardization / Harmonization etc.
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Related & Commensurate field experience and executive networking.
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Reasonable partner networking relevant to their role (like Oracle, SAP etc.)
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Prior experience in “Strategic / Solutions” led demand creation / demand capture
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Has managed team sizes 10 to 100; flexibility to handle virtual teams across time-zones
CANDIDATE QUESTIONNAIRE:If you are interested in exploring this opportunity please click on the following Questionnaire link, complete the Questionnaire and submit it to our attention. After viewing your Questionnaire responses one of our recruiters will contact you concerning next steps. Thank you for your interest in this opportunity.
Tata Consultancy Services (TCS) - Global Practice Unit Partner (1 Opening) Candidate Questionnaire
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